English Version ( French version is the only binding version )
Terms and conditions
Products displayed
The display of products in the online store is not legally binding. This is an online catalog presented for information, to invite customers to order the product through this. unartvisuel.ch reserves the right to restrict the delivery quantities for certain products.
Price
The prices in this catalog are indicated in SWISS Francs, net amounts, VAT included and guaranteed.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, justified by the accompanying document (invoice) which we ask you to keep carefully. The following are not covered: damage due to improper maintenance, non-compliance with the instructions for use, or normal wear and tear.
Availability
Our delivery commitment is void in the event of failure or non-compliance with supply deadlines from our own suppliers, and insofar as this unavailability is not attributable to unartvisuel.ch. If a product is unavailable, we will notify you as soon as possible.
Payment terms
Payment methods: Bank transfer; Credit card – Stripe; PayPal.
Delivery and transport
Items available are sent by post within mentionned days specified during Check Out. A participation from you is requested only once per order.
PLEASE NOTE: unartvisuel.ch does not deliver its parcels in a post office box and does not deliver any goods to a minor clientele or under guardianship, except with the written authorization of the parents or guardian.
Return or exchange of goods
The articles must be returned intact and complete in their original packaging (with the labels bearing their references), accompanied by the delivery slip, within 7 days after receipt of your package. The shipping costs related to the return are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered to you.
Legal warranties
Check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to notify us of any defect or anomaly affecting the goods delivered so that we can remedy them.
Data protection
All personal data will be considered confidential. The information necessary for order management will be subject to computer processing and may be communicated to associated companies within the framework of order management.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be dealt with by the Tribunal Cantonal de Genève.